Palace Resorts - Extremely pissed off
I got the wrong room, had to stand at tags front desk for two hours b4 I got my already reserved room and wasn't even the right room.The male employees were extremely rude, I was double charged then up charged from the online reservation witch I payed in full with a credit card and still had to give the very last lil bit for cash I did have to pay for the wrong room very unacommidating very rude.
I ended up having to give my phone to the huh behind the glass to talk to customer service where he proceeded to argue with her at 1 AM when I got to the hotel at 11:23 was finally issued a key at 1:17.The room was supposed to be 64 witch I had paid in full by card and was charged 76 in cash at the desk
More Review Details
Author wants to be contacted by the company. Learn more ›
You May Also Like
- "We are platinum members of Interval International. We had a deposit that we needed to use before July and a planned vacation to Nova Scotia. We used our exchange for..."
- "This is an update to the complaint against Panther Knob Cottage Rental, owner Susan Bates As of this date January 13, 2015 nothing has been resolved!! But this is business..."
- "Checked into Day Inn in Odessa Tx on 6/23 @ 10:30 p:m after a 9 hr drive $130 a night X 2. My self, daughter and two babies 10 months..."
- "I bought the service and parts online. I was supposed to receive a phone call from them to set an appointment time. Instead I got a phone call at 6:..."
- "The cable skips on certain channels (HD, history channel, USA, and On Demand) 60% of the time. Also, it will freeze your cable box up and then the remote will..."
- "My name is Danielle Pannoni and my 8 month old puppy Lulu was being boarded by Camp Bow Wow Tampa when she was bit by a German Shepherd. The manager..."
- "I ordered a large item from Target.com. Value approx $300. I was to receive a $20 gift certificate with my order. They asked how I wanted it..."
- " I Purchased a tool on 7-21-15. It arrived late and damaged. Asked for money back. Seller finally agreed to refund if I sent product back to them. I sent..."
- "This so-called attorney attempted to intimidate me based on the false allegations of his personal friend, Paulette Elaine Rocco Gosden Tumbarello. She is a real estate broker in Hilton..."