Palace Resorts - Extremely pissed off

Feb 27
review #477395 contact

I got the wrong room, had to stand at tags front desk for two hours b4 I got my already reserved room and wasn't even the right room.The male employees were extremely rude, I was double charged then up charged from the online reservation witch I payed in full with a credit card and still had to give the very last lil bit for cash I did have to pay for the wrong room very unacommidating very rude.

I ended up having to give my phone to the huh behind the glass to talk to customer service where he proceeded to argue with her at 1 AM when I got to the hotel at 11:23 was finally issued a key at 1:17.The room was supposed to be 64 witch I had paid in full by card and was charged 76 in cash at the desk

8b5a889
Was this review helpful? 1 1
2.5
Had an experience with Palace Resorts?  Submit review ›
Is this your company? Learn about our business solutions
Witch Ones Stupid

Feb 27 Los Angeles, California

witch
/wiCH/
noun
noun: witch; plural noun: witches
1.
a woman thought to have evil magic powers. Witches are popularly depicted as wearing a black cloak and pointed hat, and flying on a broomstick.

0 1 Reply
 
×
You were reading a complaint about Palace Resorts.
Filing a new complaint about
×