Palace Resorts - Extremely pissed off

I got the wrong room, had to stand at tags front desk for two hours b4 I got my already reserved room and wasn't even the right room.The male employees were extremely rude, I was double charged then up charged from the online reservation witch I payed in full with a credit card and still had to give the very last lil bit for cash I did have to pay for the wrong room very unacommidating very rude.

I ended up having to give my phone to the huh behind the glass to talk to customer service where he proceeded to argue with her at 1 AM when I got to the hotel at 11:23 was finally issued a key at 1:17.The room was supposed to be 64 witch I had paid in full by card and was charged 76 in cash at the desk

review #477395
2 1 Helpful?
Had the same issue0 Comments1
Report
Had an experience with Palace Resorts?  Submit review about this company
Is it your business?
Respond to your customers as verified company representative.
Apply for free plan
Comment as anonymous As anonymous or Login
Witch Ones Stupid

Feb 27, 2014 #789296 Los Angeles, California

witch
/wiCH/
noun
noun: witch; plural noun: witches
1.
a woman thought to have evil magic powers. Witches are popularly depicted as wearing a black cloak and pointed hat, and flying on a broomstick.

0 1 Reply

Great comment! Would you like to convert it into review?

You will be able to edit the text before publishing.

You may also like

 
×
You were reading a complaint about Palace Resorts.
Filing a new complaint about
×