Palace Resorts - Extremely pissed off
I got the wrong room, had to stand at tags front desk for two hours b4 I got my already reserved room and wasn't even the right room.The male employees were extremely rude, I was double charged then up charged from the online reservation witch I payed in full with a credit card and still had to give the very last lil bit for cash I did have to pay for the wrong room very unacommidating very rude.
I ended up having to give my phone to the huh behind the glass to talk to customer service where he proceeded to argue with her at 1 AM when I got to the hotel at 11:23 was finally issued a key at 1:17.The room was supposed to be 64 witch I had paid in full by card and was charged 76 in cash at the desk
More Review Details
Author wants to be contacted by the company. Learn more ›
You May Also Like
- "At SILVER DUNES #45 first off we were told it was beachfront and it is not!!!!!I'm sitting here looking at a pool and far away I can see the ocean..."
- "1st room was invested with termites 2nd one was fithy. Only prostitutes and drug dealers would be comfortable here. Pictures and videos. I filed a complaint #3246930 & still have..."
- "I stayed at the comfort in in Birmingham Alabama on colonnade parkway. this was by far the WORST hotel i have EVER been in. just a list of what was..."
- "We have 3 different "rooms" of furniture from Rooms To Go. The first was purchased less than 5 years ago ... and the chair is peeling so bad ......"
- "I had this company come out today for a free second opinion and quote. The technician, Andrew, came out promptly and began discussing with my boyfriend the options to repair..."
- "Purchased a dining room set, a china cabinet, bedroom set for child, and entertainment center from Haverty's in Brandon Fl. Dining room set arrive with 4 damaged chairs, all chipped..."
- "I was 15 years old when I took my PSI Basic Seminar. After being in counselling for 7 months, I thought life was great and I didn't need anything else...."
- "I placed a baby bed on layaway & paid it off early. I was told at the time of purchase and during several payment visits, that it would be available..."
- "Our family has replaced the lid on the whirlpool cabrio 4 times!!!!! The glass is too heavy for its plastic housing. It literally buckles under the weight of the..."