Product: Palace Resorts Vacation Ownership Clear all filters (0 of 11 reviews match)
filters
seller:
Show
state:
Show
city:
Show
product:
Per Federal Consumer Protection Law of Mexico, consumers have the right to cancel within 5 days of signing a contract. Ask any reputable timeshare place in Cancun (like Royal Resorts) how many days you have to cancel after signing a contract if you have 2nd thoughts...
Read more
Product
Palace Resorts Vacation Ownership
#1240305
Reply to reviews
We vacationed in Cancun and stayed at palace resorts. They lured us into a meeting saying we can get free tickets to a show if we just listen to their pitch even if we don't buy it. During the pitch they told us many lies including that we can vacation any time and any...
Read more
1.2
Product
Palace Resorts Vacation Ownership
I didn't like
  • Misleading sales presentation
#1181117
Reply to reviews
Our family is a diamond premier member of Palace resorts. Found out when attended their presentation that the membership that we had is nothing short of a third class category unless we buy some more upgrade. The concierge level that we had is a joke. We had to book...
Read more
Product
Palace Resorts Vacation Ownership
#1064729
Reply to reviews
We received a bonus week and three rewards night.The bonus nights we received from giving 2 of our weeks to friends of our to use. (Referral weeks). We booked at sun palace for January 4 to the 14. We had to cancel our vacation and air fare because of a sickness and...
Read more
Product
Palace Resorts Vacation Ownership
#1027488
Reply to reviews
The actual resorts are okay for the price but not anything close to excellent.We bought a time share back in 2010 and have regretted it ever since. The customer service when you call is just awful and although I have asked them to make notations so that I do not have...
Read more
Anonymous
LZ

I experienced exactly the same thing! The customer services when you call is always awful. They make you repeat the same issue over and over again! Every time when you try to ...

Anonymous
Yvette

totally agree! Been a member since 2002 and now they have changed the contract agreement with no communication at all. Any one know who to contact to file a legal complaint?

3.3
Product
Palace Resorts Vacation Ownership
I liked
  • Wait staff and most hotel staff were always friendly
I didn't like
  • Customer service when trying to book a trip or resolve an issue
#981115
Reply to reviews
When I spoke with him and other staff members that I don't have their information the reason why is because I chat with them on the chat line that you provide in the palace resorts page. I was very specific when I told them that the main reason that I was traveling is...
Read more
Anonymous
Anonymous

Huh we contacted the wedding planner for our friends, and set up an appointment for right after our arrival . Everything went perfect it wasamazing

Product
Palace Resorts Vacation Ownership
I didn't like
  • No attempt to solve my frustrations
  • Misleading sales presentations
#843152
Reply to reviews
I've been a member for 12 years and have enjoyed our yearly stay at Palace property's.BUT, I made a large payment on my account and had to complain that they did not apply it to my balance owing. They said oh we didn't realize you wanted to do that. So they were...
Read more
Anonymous
Anonymous

Call Me asap Unsatisfied Customers of timeshare. 9620710025

Olds, Alberta
Product
Palace Resorts Vacation Ownership
#829312
Reply to reviews
On our way back Oct 30, 2014. This will be our 4th trip to Mexico, 3rd trip via Palace resorts - with both a "premier" and "elite" membership. We had an excellent experience our first trip and my husband bought the "package" hook , line and sinker. By the way we...
Read more
Anonymous
Anonymous

PALACE RESORTS ARE OWNED BT THE SHAPIRO BROS. ROBERT AND JAMES OUT OF MIAMI FL.

Anonymous
G-maw

pippinsvacation.comWeb site down?we would be glad to share and sell 7 days Palace Resorts for a week at the price of a member.Contact me if anyone wishes membership price (exc...

3.5
Product
Palace Resorts Vacation Ownership
#528264
Reply to reviews
DON'T DO IT U WILL REGRET IT. I've been a member for the past 4 years. I was contacted by member sales if I paid my balance if full I would receive 50% resort credit for the balance I paid off. I was informed that I can use this amount towards the resort fees...
Read more
Product
Palace Resorts Vacation Ownership
#362495
Reply to reviews
Here is my letter to the CEO of Palace Resorts. September 2, 2011 Mr. Roberto Chapur, PresidentPalace Resorts, Inc.8725 NW 18th Terrace. Suite 301 Miami, Florida 33172 Dear Mr. Chapur, Mr. Maduro and Palace Resorts Member Services I am writing this letter to relay to...
Read more
Anonymous
Richard Brenixk

We have over 100 weeks of VIP Platinum “Black Band” and are willing to sell for $10,000 due to health issues. Please send your offers and or request to brenick@ live.com..

Anonymous
Anonymous

We also went to the Aventura Palace using RCI Though our HGVC that we paid way to much for.When we arrived at the Aventura Palace we were offered the bait, free trip to Chech...

Product
Palace Resorts Vacation Ownership
#260076
Reply to reviews